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Customer Debt Due to Covid-19
R. 21-02-014
August 25, 2021

CSD Issues CAPP Program Notice Modifying Utility Survey Requirements

California's Department of Community Services and Development ("CSD") has issued its third Program Notice which makes changes to the CAPP Utility Survey requirements previously outlined in CAPP Program Notice No. 2021-02. Most notably, CCA arrearage data will be captured by the IOUs on the CAPP Supplemental Form and submitted to each CCA no later than September 2, 2021 for review and acceptance. CCAs must complete their review and submit the CAPP Supplemental Form and required attestation by September 9, 2021. For CCA arrearage data not captured by the IOUs (i.e., returned receivables), CCAs must complete and submit a CAPP Survey no later than September 9, 2021 in the CAPP Portal.

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CAPP Program Notice No. 2021-02CAPP Program Notice No. 2021-03
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