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Customer Debt Due to Covid-19
R. 21-02-014
March 3, 2021

Opening Comments on Covid Debt OIR

CalCCA:

  • Commission should consider the debt forgiveness or incentives some CCAs already provide to customers.
  • A percentage of bill, rather than a fixed dollar threshold, may provide a more equitable approach.
  • AMP cost recovery method should also be used for non-CARE/FERA.
  • Energy Division Staff proposals need further stakeholder study.

SDG&E:

  • New proposals are redundant with several existing programs.
  • Average SDG&E CARE/FERA customer arrearage is ~$475.
  • $200 bill credit and an extended payment plan is adequate.
  • Any IOU shareholder contributions should be voluntary.
  • Further delays in new CIS are not possible.

CalAdvocates (PAO):

  • Supports auto enrollment with no income verification.
  • Consider incentives for customers to complete payment plans.
  • Commission should consider non-ratepayer cost recovery options.

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