Proposed Decision Requires Development of CBO Case Management Pilot to Reduce Covid Arrearages

The Proposed Decision ("PD") provides a framework to establish and operate a Community Based Organization ("CBO") Case Management Pilot Program ("CBO Pilot"). The CBO Pilot is designed to operate in targeted California communities where, during the first year of the COVID-19 pandemic, electric bills were highest relative to the available resources of the community. The PD also requires the CBO Pilot Working Group to consider and propose a budget, payment structure, and evaluation method for the CBO Pilot that will be filed and assessed through proceeding R.18-07-005. The PD will close this proceeding and transfer all remaining issues and implementation to R.18-07-005.

The Proposed Decision orders the following actions:

PG&E shall convene a meeting of stakeholders to form a Community Based Organization Arrears Case Management Pilot Working Group comprised of representatives identified in Attachment A (one CCA from each IOU service territory) to this decision within 30 days of the issuance of this decision.
The IOUs shall produce a single statewide database and map of CBOs. The database and map shall include: (a) Low-Income Home Energy Assistance Program Local Service Providers designated as such; (b) CBOs working with the Telecommunications Education and Assistance in Multiple Languages/Community Help and Awareness of Natural Gas and Electric Services programs designated as such; (c) CARE Capitation contractors designated as such; (d) CBO's confirmed and updated zip codes associated with the geographic areas served; (e) CBO's confirmed and updated types of communities which the CBO has expertise in serving; (f) highlight the targeted zip codes listed in Attachment D; and (g) baseline arrearage and disconnection data for all zip codes.
The IOUs shall share the database and map of CBOs and all associated source files (i.e., shapefiles) with the Commission for posting on the Commission Energy Arrearages website and on their respective websites. Both the database and map shall be updated quarterly, starting within 90 days of the issuance of this decision.
The Community Based Organization Arrears Case Management Pilot Working Group shall consider the parameters of a Community Based Organization Arrears Case Management Pilot Program as outlined in Attachment B to this decision and develop and finalize a proposal for the following: budget, contract administration plan, payment structure, and evaluation plan, within 90 days of the issuance of this decision.
PG&E shall, on behalf of the Community Based Organization Arrears Case Management Pilot Working Group, file a proposal for a Community Based Organization Arrears Case shall report monthly to the Commission’s Energy Division the status of customers’ pending applications to the California Housing and Community Development Emergency Rental Assistance Program Management Pilot Program in the docket of Rulemaking 18-05-007 within 90 days of the issuance of this decision.
The IOUs shall report monthly to the Commission’s Energy Division the status of customers’ pending applications to the California Housing and Community Development Emergency Rental Assistance Program

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Proposed Decision PD - Attachements

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