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Customer Debt Due to Covid-19
R. 21-02-014
March 30, 2021

SDG&E Data Response to Covid-Debt ALJ Ruling

  • Includes charts from 2020 arrearage reports.
  • In 2019, there were no uncollectibles memorandum or balancing accounts- only mechanism for recovery was the uncollectible rate in SDG&E’s GRC.
  • SDG&E’s 2019 total uncollectible expense was $8.8 million.
  • A customer’s debt remains active as collection efforts are ongoing. Any remaining unpaid debt is only written off as “uncollectible” after the account becomes “final,” - 145 days after disconnection and final bill. Therefore, debt will be tracked as an “arrearage” or “uncollectible, ”but not both.
  • Part of uncollectible expense includes a bad debt reserve expense, which would capture a piece of the amounts in arrearage (A/R).
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