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Disconnections and Reconnections
R. 18-07-005
December 16, 2021

Commission Extends Moratorium on Disconnection

The Commission approved a final 45-day extension to the moratorium on disconnection and late payment fees for non-payment of voice services for residential and small business customers, which shall last from January 1 through February 15, 2022. Additionally, service providers are required to give their customers a minimum 21-day written notice about the discontinuance of the moratorium, so that they may prepare to pay outstanding balances and arrange a payment schedule.

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Commission Extension of Moratorium on Disconnection
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