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Customer Debt Due to Covid-19
R. 21-02-014
April 6, 2022

Commission Revised Proposed Decision on CBO Case Management Pilot

The Commission has revised the Proposed Decision implementing a CBO Case Management Pilot. Revisions encourage one CCA representative from each IOU service territory to participate in the CBO Pilot Working Group which is tasked with developing a budget, payment structure, and evaluation method. The CBO Working Group must submit a complete proposal in proceeding R. 18-07-005 within 120 days of the issuance of the decision.

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Proposed Decision (Revision 1)
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RELATED UPDATES
R. 21-02-014

Proposed Decision Requires Development of CBO Case Management Pilot to Reduce Covid Arrearages

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