The Proposed Decision ("PD") applies Phase 1 requirements to the small and multi-jurisdictional utilities ("SMJUs"). Southwest Gas Company, Liberty Utilities LLC, Bear Valley Electric Service, PacifiCorp, Alpine Natural Gas Operating Company, and West Coast Gas Company, Inc. will be required to implement residential customer protections and reporting requirements to reduce disconnections and ease reconnections of residential service. This decision also allows the small and multi-jurisdictional utilities to establish a two-way balancing account for recovery of uncollectible charges and a memorandum account to track the administrative costs of this decision.